11 Rutland Street

EH1 2AE

Edinburgh

hello@listerplace.co.uk

0131 381 1856

We may collect and process the following types of personal data:

• a.

  Personals Data You Provide:

• Contact Information: Name, email address, phone number, and company details when you contact us, register for updates, or book our services.

• Booking Details: Information related to your reservations for meeting rooms, office spaces, or events.

• Payment Information: Billing details necessary to process transactions (note: we do not store credit/debit card details).

• CCTV images: If you enter our physical premises, your image may be recorded for safety and security.

• b.

  Automatically Collected Data:

• Website Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed, collected through cookies and similar technologies.

We use your personal data to:

Provide and manage our services, including bookings and memberships.

Communicate with you regarding your use of our services.

Send you marketing communications, where you have consented to receive them.

Comply with legal obligations and protect our legal rights.

We process your personal data under the following legal bases:

Contractual Necessity: To fulfill our contractual obligations to you.

Consent: Where you have provided consent, particularly for marketing communications.

Legal Obligation: To comply with legal and regulatory requirements.

Legitimate Interests: To operate and improve our services, ensuring that your rights and interests are not overridden.

We do not sell your personal data. We may share your information with:

Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors), under strict confidentiality agreements.

Legal Authorities: Where required by law or to protect our legal rights.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Typically, we retain:

Booking and Transaction Records: for up to 6 years.

Marketing Preferences: Until you unsubscribe or withdraw consent.

Visitor Logs: For a period necessary to ensure security and compliance with health and safety regulations.

Under UK data protection laws, you have the following rights:

Access: Request access to your personal data.

Rectification: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your data, under certain conditions.

Restriction: Request restriction of processing your data.

Objection: Object to processing based on legitimate interests or direct marketing.

Data Portability: Request transfer of your data to another service provider.

Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

Our website may use cookies to enhance user experience and analyse website traffic. Cookies are small text files stored on your device.

Types of Cookies We May Use:

Essential Cookies: Necessary for website functionality.

Performance Cookies: Help us understand how visitors interact with our website.

Functionality Cookies: Remember your preferences and settings.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure servers and encryption.

Access controls and authentication procedures.

Regular security assessments.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we protect your data.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

hello@listerplace.co.uk

0131 381 1856